Delivery & Shipping

DELIVERY INFORMATION (GENERAL)
Standard Delivery is available throughout the Republic of Ireland and Northern Ireland only, and does
not include international shipping. However, we do offer international shipping anywhere in Europe, but
additional fee applies.
FREE Delivery is available on all orders of €100 (ex. VAT) or above. If order value is less than €100 (ex.
VAT) - €8 fixed delivery charge applies.
Deliveries are processed Monday to Friday only. Orders placed on a weekend or public holiday will not
be processed until the next working day.
Orders are usually dispatched within 24 hours of receipt of order. Please allow 3-5 working days for your
order to be delivered. We advice to contact us if you have not received your order within 7 working
days.
If customers are not completely satisfied with the condition of their order, we kindly encourage them
either refuse delivery or clearly specify damage on the delivery note.
Delivery is to the entrance only and does not include unpacking, positioning or assembling items.

DELIVERY INFORMATION (FOR NON-STOCKED ITEMS)
Some of our larger products (such as hydraulic sausage filler) are not stocked and may be delivered
directly to you from our supplier. An extra charge may apply, but we will inform you directly prior to
dispatch of your order.
Please check the stock availability information by contacting us, for certain products accompanied with
‘Call to us’ notice written beside them (particularly applicable to bigger size food machinery products).

DELIVERY INFORMATION (HEAVY EQUIPMENT)
The Brennan Group does not take any responsibility for delivered goods, which do not fit through the
doors, gates, windows etc. of your premises.
It is solely our customers responsibility to ensure that ordered product will fit through doorways and
into desired place of their premises.
Any additional charges occurred due to aborted delivery are the customers responsibility.

COLLECTION (FREE)
Collection of your order is available from our distribution center and is completely FREE. Address for
collection is our company’s main address and can be found here. However, we would like to advise you
to give us a call before coming to collect your order, so we could make sure to have it ready on time for
you.

SHIPPING INFORMATION
We offer delivery across Europe only. However, for any orders outside of Europe please email or call us
for a quotation and we will do our best to offer solution for you.
Shipping charges incurred in connection with the return of a product are non-refundable.
The Brennan Group take no responsibility for the risk of loss or damage to the product during shipping,
both to and from the Brennan Group.
For all international deliveries times and costs you will be contacted directly, immediately after your
purchase is completed. You may also contact us via phone or email to inquire information about times
and costs of your shipment anytime prior to your purchase. You can find our contact details here.

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